FAQ's

Is Kemsol a local NZ Company, manufacturing in NZ?
Yes

What makes Kemsol unique?
A key advantage Kemsol has over other major suppliers is our ability to cater to our customer's and distributors specific & individual needs better than the competition. Larger company's tend to be slow to respond to new market needs, (larger corporate structures) and to individual need sets. Kemsol have many specialized products which many of the major players do not have - meaning customers needs are better met (ie red dog, phase out, k-clean, shower power, one dose, citrus blast, wipe out, etc) and needs may be faster met (where volumes dictate) via fast new product r&d. Kemsol are the fastest in the market to get new viable product to market, in particular in a legislative fashion. We also a have dedicated full time lab and chemist, able to make to special needs and individual formulation requirements.

Do you have products for veterinary clinics?
Products specified in areas where animal contact is possible we understand must be made to the NZ Animal Remedy Act, for which none of our products meets. The volumes are small anyhow, and this is not an area we have so far seen as a profitable sector. 

Kemsol products can safety be recommended for all other general areas.This being said we do know that many dog pounds/RSPCA's/animal shelters use Quatrol as a very cost effective high-strength fragranced disinfectant. This is a quat based at 1% solution yields x1000ppm FAQ. (Free Available Quat)

How do you remove oil and grease from tar seal or driveways?
Need to be careful that the cleaner isn't too strong and partly or start to dissolve the oil based asphalt. Oil clean WB is very good. Depends on the finish and the roll pressure. Suggest trials in preference - Oil Clean WB, Red Rhino, Superclean, Cyclo-scrub.

Can you please give us some more information on what is in the formulations….
By law (HSNO) we declare everything we need to on the SDS. We also make the required declarations to HSNO on the labels. We may be able to assist in certain individual situations with additional information, however it is not good business to disclose what is often in house or IP information relating to our products. Distributors and their staff should be able to make these initial statements before asking us. Distributors should be able to make a case for us rather than refering their customers to us. We will always help where we need to however.

Can we use your products with a septic tank?
Septic tanks are usually pretty robust unless they are overworked or get peaks of use (ie: a country rugby club where Saturday night it gets hammered). Installers of septic tanks often say you should use no harsh chemicals, however they are usually just protecting themselves as often people install smaller tanks than they should for cost reasons. What septic tanks don't like:

1) Large discharges of highly alkaline dishwasher water:
Only use enough Score to do the wash, use long wash cycles and minimal chemicals, All dish washing agents will be similar in terms of their discharge pH. Only put one load through at a time if possible.

2) Large amounts of disinfectants:
American studies have shown that a healthy septic tank can take 1 gallon (3.75l) of bleach and still function quite well. Always use the amount of bleach or disinfectant prescribed on the label in relation to water. (less is more). A healthy septic tank will have more than enough waste and bacteria to breakdown moderate amounts of bleach and disinfectants.

What does pH stand for?
The "Power of Hydrogen". pH is a measurement of the "surplus if" or the "lack of" available hydrogen ions.

Do your products contain phosphates?
Some do, Phosphates are used to assist keep soiling (oils) suspended in solution so they are not redistributed over surfaces. Particularly useful in laundry products as the solution can be with the garment for a time before being discharged. Coloured laundry garments repeatedly washed in non-phosphate based products will tend to dull, whites will go grey. Phosphates have received a lot of attention in recent years as if they are discharged to slow moving water ways (such as Holland) they promote the growth of algae which can rob the water of nutrients and oxygen and reduce aquatic life. In NZ it is not an issue as vast majority of discharge is to trade waste.

How do you work out the dilution rates for certain products?
It is on the label, product information sheets and the msds.

Is Steridry safe to spray onto toys to sanitise in a daycare where by the children may put the toys into their mouths?
This is fine, as long as the Steridry is sprayed and the toys aren’t being soaked in steridry. Similarly a sanitiser like Bac-Stop at 1% can be used, but in this case it is recommended the toys are wiped with a clean damp cloth after sanitising.

I have a blocked drain, what product could I use that I would already have? Ie: Kitchen or Bathroom drain
Score. Score is also good down a waste disposal unit. The chlorine powder will also sanitise the drains. Other products that could be used - Xtra, Alka 600, Vat Clean, Quantum, Formula (high alkaline products). Score is often the cheapest and safest way. Use hot water, add powder directly to the drain. Dwell time is often very important. Don't be impatient. It may take an hour to slowly begin to work its way through and break up the fats often blocking or holding other waste items such as food (kitchens) or hair (bathroom drains) together.

What is so special about your labels?
Our labels have a special laminate coating on the top which makes them durable. These cost a little more but they look smart and don't wear off the bottles as fast as others and chemicals won’t ruin the label. Plus peel off easily for recycling of bottles.